Here’s the updated Privacy Policy for Local Sounds under GDPR regulation:

Privacy Policy for Local Sounds

Effective Date: 21 November 2024

This privacy policy describes how Local Sounds collects, uses, and discloses your personal information and data when you interact with our services via our website, https://www.localsounds.com.au, and/or our mobile application Local Sounds.

What Kind of Data is Collected?

Local Sounds collects the following categories of personal data:

    •    Personal identification information: name, physical address, email address, phone number.

    •    Profile information: usernames, profile pictures, and other details you provide.

    •    Media: images, videos, and audio recordings submitted by you.

    •    Device information: operating system version, device model, language settings, and browser type.

    •    Geolocation data: approximate location (city, country) based on user consent.

    •    Interaction data: analytics on how you use our website and application, including clicks, time spent, and pages visited.

    •    Cookies and similar tracking technologies: see the Cookie Policy below for details.

How is the Data Collected?

Data is collected when you:

    •    Register on our website or application.

    •    Place an order for a product or service.

    •    Submit forms or requests, including uploading images or videos.

    •    Enable cookies or other tracking technologies on your device.

    •    Interact with our website, application, or in-app features.

Additionally, Local Sounds may receive data indirectly from third-party services, such as:

    •    Flurry Analytics (https://www.flurry.com)

    •    Firebase (https://www.firebase.google.com)

    •    AppsFlyer (https://www.appsflyer.com)

    •    Facebook App Events (https://developers.facebook.com/docs/app-events)

How Will We Use Your Data?

Local Sounds collects and processes your data to:

    •    Provide and improve our services.

    •    Personalize your user experience based on preferences and location.

    •    Process orders and manage user accounts.

    •    Communicate updates, special offers, or promotions via email (if consent is given).

    •    Enable interactive features like uploading content, scanning QR codes, or setting profile pictures.

    •    Analyze usage trends and improve service delivery.

With your explicit consent, we may share your data with partner companies to provide additional services, such as:

    •    Marketing and promotional activities.

    •    Processing payments or preventing fraudulent transactions (via third-party payment processors).

How is the Data Stored?

Local Sounds securely stores your data in servers located in Australia and other locations compliant with GDPR regulations.

Data retention periods are as follows:

    •    Personal identification data: retained for as long as you maintain an account with Local Sounds.

    •    Geolocation data: retained for up to 12 months, after which it is anonymized.

    •    Analytics data: retained for 24 months for statistical purposes.

After the retention period expires, your data will be securely deleted by anonymizing records or removing data from our servers.

Third-Party Data Processors

We work with the following third-party service providers to manage data:

    •    CRM Software: Airtable, Zapier.

    •    Analytics Tools: Google Analytics, Firebase Analytics.

    •    Communication Tools: Mailchimp, Tawk.to.

    •    Payment Processors: Stripe, PayPal.

These processors adhere to strict data protection standards, ensuring your data is handled securely.

Marketing

If you opt-in, Local Sounds may send you updates about new features, promotions, or events.

You can opt-out of marketing communications at any time by contacting us at contact@localsounds.com.au.

Your Data Protection Rights

Under GDPR, you have the following rights:

    1.    Right to Access: Request copies of your personal data.

    2.    Right to Rectification: Request corrections to inaccurate or incomplete data.

    3.    Right to Erasure: Request the deletion of your personal data under certain conditions.

    4.    Right to Restrict Processing: Request a limitation on the processing of your data.

    5.    Right to Object to Processing: Object to how your data is processed, especially for marketing purposes.

    6.    Right to Data Portability: Request that your data is transferred to another organization or directly to you.

To exercise these rights, email us at privacy@localsounds.com.au. We will respond within 30 days.

Privacy Policies of Other Websites

Local Sounds’ website and application may contain links to third-party websites. Our privacy policy applies only to our services, so we encourage you to review third-party privacy policies when accessing external sites.

Changes to Our Privacy Policy

Local Sounds regularly reviews and updates its privacy policy. Any changes will be posted on this page, with the last update dated 11/21/2024.

Cookie Policy and Similar Tracking Technologies

Cookies and Tracking Technologies:

When you visit Local Sounds, cookies and similar technologies are used to:

    •    Store user preferences.

    •    Track user activity to improve our services.

    •    Deliver personalized content or advertisements.

Types of Cookies Used:

    1.    Strictly Necessary Cookies: Ensure basic functionalities like navigation and secure access.

    2.    Performance Cookies: Analyze user behavior for optimizing our services.

    3.    Functionality Cookies: Remember user preferences like language or location.

Managing Cookies:

You can disable cookies through your browser settings or mobile device settings. Visit https://allaboutcookies.org for instructions on managing cookies.

Third-Party Tools Used:

    •    Google Analytics: (Privacy Policy)

    •    Facebook Pixel: (Privacy Policy)

You can opt out of targeted advertising via:

    •    Facebook: https://www.facebook.com/settings/?tab=ads

    •    Google: https://adssettings.google.com/authenticated

Contact Information

For questions about this privacy policy or to exercise your rights under GDPR, contact us at:

Email: contact@localsounds.com.au

Contacting the Appropriate Authority

If you believe Local Sounds has not addressed your data protection concerns, you may file a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au

Phone: 1300 363 992